This article lists the ways that Data Protection Education can be contacted for general data protection queries, data breaches, subject access requests and freedom of information requests.

While all our customers have a dedicated consultant who can be contact directly, if there is an urgent issue we would always advise emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

When you email This email address is being protected from spambots. You need JavaScript enabled to view it. a ticket in our Knowledgebank will be automatically created and you will receive an email notification of this.  The ticket can then be seen by all members of the Data Protection Education team which then means the person most suitable to your ticket query can provide an answer.

How do I update the ticket I raised?

If you email a reply to the original email notification or any updates you received, then the ticket will be automatically be updated and is something we would recommend. If you send a new email to This email address is being protected from spambots. You need JavaScript enabled to view it. then a new ticket will be created.  There is currently no way for us to merge tickets, so replying to the original email notification is helpful.

You could also login to the Knowledge Bank:

https://dataprotection.education/

and update your ticket directly with the information.

How do I tell DPE about data breaches/subject access requests/freedom of information requests?

How to add a Subject Access Request:

By logging a subject access request on the Knowledge Bank as soon as you receive it, we can guide you through the process and give any additional support and advice.

Login to the Knowledge Bank and go to 'Data Rights Log', select the white text in the title bar. Choose  on the next screen to add a new data breach log. Then complete as much detail as you can in the data       breach form.

You can also report a subject access request by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. which will raise a ticket but it will not add it to the data rights log. We always recommend that a subject access request is added to the data rights log where possible.

How to add a Data Breach:

The ICO says you must keep a record of any personal data breaches, regardless of whether you are required to notify them.  Logging those breaches in the DPE Knowledge Bank is a good way of keeping a record that your DPO can access and advise on.

Login to the Knowledge Bank and go to 'Breach Log', select the white text in the title bar. Choose  on the next screen to add a new data breach log. Then complete the form with as much detail as you can.

You can can also report a data breach by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. which will raise a ticket but it will not add it to the data breach log. We always recommend that a data breach is added to the breach log where possible.

How to add a Freedom of Information (FOI) Request:

By logging a freedom of information request on the Knowledge Bank as soon as you receive it, we can guide you through the process and give any additional support and advice.

Login to the Knowledge Bank and go to 'FOI Log', select the white text in the title bar. Choose  on the next screen to add a FOI. Complete as much detail as you can in the form.

You can also raise a ticket to ask for advice about an FOI by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. which will raise a ticket but it will not add it to the data breach log. We always recommend that a data breach is added to the breach log where possible.  Often advice and updates about current FOI's are posted on our news page:

https://dataprotection.education/news-top/news

It is also possible to contact us on: 0800 0862018

You may have received this FOI request from ITV News:

(scroll down for our advice)

I am writing to you under the Freedom of Information Act 2000 to request information about any use of Reinforced Autoclaved Aerated Concrete (RAAC) in your school. The questions are outlined in the table below...

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You may have received an email or letter requesting information on the research and justification of the administration of vaccines, such as:

Dear Sir/Madam,
RE: SCHOOL VACCINE POLICY.

In relation to UK Government COVID-19 'Vaccine' Policy and Childhood Immunization ‘Vaccine’ Policy which includes INFLUENZA, HPV, MEASLES AND POLIO, under the protection of the People's Union of Britain, you are hereby served notice of conditional acceptance that you are lawfully entitled to 'vaccinate' children, whilst in the care of the headteacher at the school, whether on school premises or elsewhere, provided you deliver to me the following:

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The Record of Processing can often seem like a daunting process to undertake- but it’s important to view it as exactly that- a process. Documenting the processes your organisation carries out is an ongoing project that you continue to evolve and develop as those processes change. The value you can get out of spending some time and care by completing various ones shouldn’t be underestimated. We’ve spoken to some of the people who have used the RoP tool on the Knowledge Bank, and asked them what they found challenging, and what they found the most useful parts of the tool, in the hope that it will help some of you who may feel that carrying out the Record of Processing is a daunting task.

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Under UK GDPR, Public Authorities or Bodies, as well as businesses carrying out certain processes are required to appoint a Data Protection Officer (DPO). This article will explain why you need a DPO and what a DPO does for your organisation.

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At Data Protection Education, we have an ongoing project to assess potential organisations that our schools are either currently contracted with to supply a product or service, or may in the future be in contract with.

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For most organisations, a lot of thought and care goes into ensuring that when you’re collecting data, you are complying with the relevant data protection legislation- that it’s being collected with consent where required, that you have a lawful basis etc. However,

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Schools in Brighton and Hove have received the following Freedom of Information request:

1. Please send me copies/scans/digital files that record individual racist/religious incidents/bullying incidents in terms of numbers of incidents and their

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These protocols aim to ensure that online lessons with pupils when working from home, are safe, secure and continue to provide high-quality education using a virtual platform. 

This is guidance for setting up and managing online lessons using the school’s chosen platform ie  Zoom; Google or Microsoft teams.

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Users of Class Dojo will recently have noticed that a requirement to provide consent for international data transfers was included to the login screen.

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It is a requirement under the Freedom of Information Act and ICO to set out your commitment to making certain classes of information routinely available, such as policies and procedures, minutes of meetings, annual reports and financial information.

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