Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

Read more …

Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

Read more …

Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

Read more …

Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

Read more …

Visual representation of digital filtering and monitoring systems crucial for online safety in schools, adhering to KC

The DSL’s Guide to Filtering and Monitoring

The Keeping Children Safe in Education (KCSIE) 2025 document obliges schools and colleges in England to “ensure appropriate filters and appropriate monitoring systems are in place and regularly review their effectiveness”. This responsibility is now a standard, no just a technical tick box, but a core leadership and safeguarding function.

Read more …

Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

Read more …

Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

Read more …

AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

Read more …

Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

Read more …

The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

Read more …

Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

Read more …

A playful image showing the Elf on the Shelf character sitting inside a brightly lit server rack, surrounded by cables and blinking lights. The Elf is holding a tablet with a glowing, futuristic screen displaying data and security icons. The text overlay reads: "Check your cyber security before the holidays!" The logo for "Data Protection Education" is visible in the top left corner.

Shareable Snippet: Be Cyber Ready

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

A festive image showing the Elf on the Shelf character excitedly bursting out of a large black bag labeled "CONFIDENTIAL WASTE" in a hallway decorated for Christmas. Papers and documents are flying out of the bag and scattered across the floor, symbolizing a data breach or improper disposal. The top left corner features the logo for "Data Protection Education," and the text overlay asks: "Who has access to your confidential waste?"

Shareable Snippet: Confidential waste

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

 A promotional image for new digital standards in education.  The top half shows four primary school-age children sitting at a desk, looking down and focusing on work. The child closest to the camera on the right is smiling.  The bottom half has an orange and blue graphic overlay that reads: "New standard announced! MEETING DIGITAL STANDARDS IN SCHOOLS AND COLLEGES." In the bottom left corner is a circle image showing students working on laptops. The text "IT Support" is written in a yellow box below the circle. In the bottom right corner is a logo for the "DATA PROTECTION EDUCATION" initiative.

IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)

The government has announced an additional Digital Standard to help with planning, commissioning and reviewing their IT support services.  The services can be internal, external or a hybrid.  Effective IT support is essential for maintaining technology, planning improvements and mitigating risks like outages and cyber incidents, and sits alongside the other 11 standards.

Read more …

A ghostly, luminous blue human-like figure made of particles reaches out from a laptop screen on a classroom desk. Digital document icons float around the figure, suggesting data transfer. In the foreground, a student and a teacher are seated at desks, looking towards the front of the classroom. The room has wooden desks and a bulletin board with children's drawings. The image has text overlays: "What is Shadow AI?", "ARE YOUR EMPLOYEES/STUDENTS USING AI WITHOUT APPROVAL?", and "what are the risks?". There are also two small logo-like elements in the bottom corners, one blue 'D' and another blue geometric shape.

Is your organisation at risk from Shadow AI?

Whether it's via a support ticket, online data protection compliance meeting or data walk around an organisation, we are having lots of conversations about the use of Shadow AI - the use of AI tools, applications or models by staff or students without the formal approval, oversight or governance of the organisation.

Read more …

"A graphic announcing 'October is Cyber Security Awareness Month,' with text explaining the importance of creating a cyber emergency contact list in preparation for a cyber attack. It also includes a 'Cyber tip' to assess passwords, turn on MFA, and review critical accounts, especially email. A shield icon with a checkmark and a lightbulb icon are visible."

October 31. On the road to improving cyber resilience

As Cyber Security Awareness Month draws to a close, it's important to recognise that cybersecurity isn't a destination; it's a continuous journey. For organisations, particularly those in the education sector, this journey often involves working towards recognised standards and certifications. In the UK, Cyber Essentials and Cyber Essentials Plus are government-backed schemes designed to help organisations protect themselves against common cyber threats. For schools, the Department for Educat

Read more …

  1. October 30. Cyber Support
  2. October 29. Admin Controls & Accounts
  3. October 28. Phishing: Don't Take the Bait!
  4. October 27. Passwords
  5. October 26. Physical Security of Digital Assets
  6. October 25. Server Security: Protecting Your Digital Core
  7. Subject Access Requests (SARs) - Half term
  8. October 24. Backups: Your Recovery Safety Net
  9. October 23. Filtering and Monitoring
  10. October 22. Hardware: Printers
  11. October 21. Hardware: Asset Management
  12. October 20. Hardware: Safe disposal
  13. October 19. Anti-virus/anti-malware
  14. October 18. Regular Updates: Patching Against Threats
  15. October 17. Access Control: Managing User Privileges
  16. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  17. October 15. Access Control: Securing Your Home Office (Working From Home)
  18. October 14. Access Control : (Multi-factor authentication)
  19. We've teamed up on a podcast with the Small Business Cyber Security Guy
  20. October 13. Cyber Security Awareness
  21. October 12. Training: Empowering your human firewall
  22. October 11. Policies and Procedures: Cyber Blueprint
  23. October 10. Understanding Your Cyber Posture
  24. Time's Ticking: Windows 10 support ends in October 2025!
  25. October 9. A Guide for Education Providers
  26. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  27. October 7: Under Attack: The Reality of Ransomware
  28. October 6: Cyber Action Plan and A Roadmap to Resilience
  29. October 5: Cyber Responsibilities - We're All in This Together
  30. October 4: When a Cyber Attack Hits
  31. October 3: Data Security, the Core of Protection
  32. October 2: Privacy Protection & Safeguarding Personal Data
  33. October 1: Welcome to Cyber Security Awareness Month!
  34. Nursery Cyber attack
  35. The NCSC Cyber Assessment Framework
  36. Fraud awareness from the DfE
  37. Complaints vs. Data Rights: A Guide
  38. The Classroom's Dark Side: Cyber crime from the Classroom
  39. Data Breach: School sends out names and contact details in a spreadsheet.
  40. September 2025 Policy and Document Updates
  41. KCSIE 2025: Data Protection, AI, and Cyber Security
  42. New e-learning for 2025
  43. The Online SCR Data Breach: What You Need to Know
  44. Back to School Basics for Data Protection and Cyber Security Compliance
  45. The Latest Cyber Threat: The "Murky Panda"
  46. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  47. Why Physical and Data Security Must Go Hand-In-Hand
  48. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  49. Safeguarding Smiles & Social Media!
  50. The Data Protection Lead/Champion Role
  51. Changes to the Academy Trust Handbook 2025
  52. Compliance Reporting from the Knowledge Bank
  53. School closes for two days after cyber incident
  54. Social Media Day 2025
  55. How Ofsted looks at AI during inspection and regulation
  56. Podcast Episode 3: Records Management and Retention
  57. Podcast Episode 1 - data protection training for school staff
  58. Holiday Cheer or Cyber Fear? : Essential Pre-holiday Checks
  59. Preschool Employment tribunal for the use of WhatsApp
  60. Social engineering + impersonation = Fraud ≡ cyber deception
  61. Data Breaches 2025 Report Highlights
  62. Not everyone needs access: The Key to Protecting Sensitive Data
  63. School cyber attack: Outwood Academy, Middlesbrough
  64. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  65. School cyber attack: Framlingham College, Suffolk
  66. West Lothian Schools in Cyber Attack
  67. Getting caught in the Scattered Spider web
  68. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  69. World Password Day
  70. National Honesty Day: Transparency
  71. FOI Request - BBC News
  72. Social Media and Marketing Guidelines and Training
  73. New Governor Resources
  74. Does stress lead to more data breaches?
  75. World Backup Day
  76. Are teachers using AI? 83% say its a time-saver
  77. DfE Digital Standards - narrowing the digital divide
  78. Arbor AI - On By Default
  79. DfE Guidance: Choosing a new MIS
  80. HCRG Care Group data breach
  81. Apple removes its highest level data security tool from UK customers
  82. The Importance of AI literacy and training staff
  83. How to verify visitors the right way
  84. Short Guide to AI Video
  85. Safer Internet Day, Cyber Security & Data Protection
  86. The Cyber Resilience Championship
  87. The Multiple Dimensions of Supplier Due Diligence
  88. School shares sensitive pupil information as part of an FOI response
  89. AI (Artificial Intelligence) Best Practice Area & Policy
  90. Blacon High School Cyber Attack
  91. WhatsApp and FOI's: ICO Warnings
  92. New AI Guidance from the DfE
  93. The role of Passkeys in Cyber Resilience and Cyber Security
  94. What the proposed Government legislative proposal around cyber crime means
  95. ICO report on AI tools in recruitment
  96. DfE update to record keeping and management
  97. Update to data sharing for school immunisation programmes
  98. Early Years Settings and Cyber Security
  99. SLT Digital Lead Profile
  100. Ransomware-Resistant Backups
  101. The role of governors in cyber security and data protection
  102. Navigating Privacy at the End of Term , Special Occasions and End of Year
  103. Effectively communicating during a cyber incident
  104. Contracts Register
  105. South East Technological University has experienced a cyber incident
  106. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  107. DfE Digital Standards Autumn Update
  108. The importance of knowing how to access your CCTV footage!
  109. Cyber Attack on a Special School
  110. Stealing children's data
  111. What is dark data? (and why does it matter?)
  112. Ofqual highlights the value of cyber security training in schools
  113. Searching for data when you receive a Subject Access Request
  114. Fylde Coast Academy Trust Cyber Attack This Week
  115. Calling all IT leads in schools and mult academy trusts!
  116. Ransomware cyber attack on a school in Bromley
  117. Join Our Social Media Family!
  118. School hit by Cyber Attack
  119. Cyber Security Best Practice Area
  120. DfE Digital Standards for Schools and Colleges Tracker
  121. New Policies, Documents, Letters and Posters page
  122. Schools and Trusts Best Practice Area
  123. The DPE Retention Schedule
  124. Making the Rounds Update (now includes reporting)
  125. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  126. ICO Reprimands a School
  127. How does the recent global IT outage affect me?
  128. King's speech introduces new bills in relation to cyber security, smart data and digital information
  129. Out of date technology
  130. Data Retention and the Pupil File
  131. Have you assigned your SLT Digital Lead yet?
  132. What's a Cyber Incident and what should we do?
  133. Getting Started with AI (Artificial Intelligence)
  134. Cyber attack on a school during half term
  135. Free short cyber training for staff
  136. Update to the DfE Digital Cyber Security Standards for Schools and Colleges (May 2024)
  137. The rise of cyber attacks in schools are causing pupils to miss classes
  138. ICO: Learning from the mistakes of others report
  139. Children's mental health data leaked after a cyber attack
  140. Cyber attack on a Trust; the aftermath
  141. School Focus: The Vale Federation | Aylesbury
  142. DfE Dealing with Subject Access Requests (SARs) Guidance
  143. Update to the Guidance on Information Sharing from the DfE
  144. FOI Requests generated by Artificial Intelligence
  145. Social Media Best Practice Area
  146. Lettings Best Practice Area
  147. MFA Bombing - What is it?
  148. Protecting your Social Media Accounts
  149. Why we recommend using checklists
  150. Product Focus on Checklists : Initial Trust Plan
  151. Product Focus on Checklists : End of Term Checklist
  152. Product Focus on Checklists : Information and Cyber Security
  153. Product Focus on Checklists : Social Media
  154. Cyber Incident Review: The Benefits
  155. Product Focus on Checklists : Lettings
  156. Product Focus on Checklists : Record of Processing
  157. Milk Island: The secret location that allows children to view restricted content on Google Maps
  158. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  159. Product Focus on Checklists : Data Retention and Destruction
  160. Product Focus on Checklists : Data Migration
  161. Product Focus on Checklists : Biometrics
  162. Product Focus on Checklists : Supplier Due Diligence
  163. Free Cyber help, advice and training with the Cyber Resilience Centres
  164. The Perils of Paper: The Printing Vulnerability
  165. Product Focus on Checklists : FOI
  166. Product Focus on Checklists : Governors and Data
  167. Product Focus on Checklists : DPIA
  168. Product Focus on Checklists : Site Moves
  169. Product Focus on Checklists : Data Breaches
  170. Product Focus on Checklists : Subject Access Requests
  171. Cyber attack on a University
  172. Product Focus on Checklists : Bring your own device
  173. Product Focus on Checklists : Working out of school/offsite
  174. Cyber Attack on a School
  175. Product Focus on Checklists : Redaction
  176. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  177. Why Due Diligence is Important: Fake apps
  178. Product Focus on Checklists : CCTV
  179. Product Focus on Checklists : Clear desk
  180. Product Focus on Checklists : Commitment to compliance
  181. Product Focus on Checklists : Photos and video
  182. Product Focus on Checklists : Passwords
  183. Product Focus on Checklists : Information Classification
  184. Safer Internet Day 2024
  185. Kent Councils Data Breach
  186. Free cyber training for staff
  187. DfE Digital Standards Update
  188. The Mother of all Breaches
  189. ClassCharts Possible Data Breach
  190. Where is your data stored?
  191. IAPP looks at AI privacy risks
  192. If you suspect a financial scam .....
  193. Guardians of Privacy: 16. Social Media Checklist
  194. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  195. Guardians of Privacy: 14. Social Media and Cyber Bullying
  196. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  197. Guardians of Privacy: 12. Social Media and Going Viral
  198. Guardians of Privacy: 11. Staff Social Media Accounts
  199. Guardians of Privacy: 10. Social Media and Cookies
  200. Guardians of Privacy: 9. Social Media and Morality
  201. New Resources for Schools from the ICO
  202. Guardians of Privacy: 8. Social Media Policies
  203. Guardians of Privacy: 7. Social Media Data Retention
  204. Guardians of Privacy: 6. Posting Safely
  205. Guardians of Privacy: 5. Social Media and Consent
  206. Guardians of Privacy: 4. Social Media Access Control
  207. Guardians of Privacy: 3. Social Media Channels
  208. Guardians of Privacy: 2. Law and Regulations
  209. Guardians of Privacy: 1. Social media, privacy and children
  210. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  211. Phishing attacks targeting schools - alert from City of London Police
  212. The ICO reprimands a Multi Academy Trust
  213. Guidance for the use of school email and applying email retention in schools
  214. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  215. Data Protection Tips for Early Years Settings
  216. Children's Privacy around the world is a puzzle
  217. Trust Initial Plan Checklist Update
  218. Update on Advisory for Rhysida Ransomware
  219. Records Management Best Practice Update
  220. The Crime in a Cyber Attack and a Data Breach
  221. What do I need to redact?
  222. NCSC Annual Review is published for 2023
  223. Learning from Data Breaches
  224. Windows 11 security ineffective against attacks on old devices
  225. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  226. International Counter Ransomware Initiative 2023 Joint Statement
  227. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  228. Resistant Cloud Backups
  229. Top Ten Cyber Security Misconfigurations
  230. Lettings Best Practice and Guidance
  231. ICO Reprimand: company suffered a ransomware attack
  232. The UK Online Safety Bill becomes an Act (Law)
  233. Considerations when migrating to a new MIS
  234. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  235. Public bodies and sensitive data
  236. Adding offline bulk training using the Certificates function
  237. Ransomware, extortion and the cyber crime ecosystem
  238. Get a DPE Badge for your website!
  239. ICO: 10 Step guide to sharing information to safeguard children
  240. Cyber Resource: The Cyber Resilience Centre Group
  241. Email and Security: ICO recent guidance
  242. Help after a Cyber Attack/Incident
  243. Social Media Policy
  244. Data Protection and Cyber Security (Inset Day) Training Ideas
  245. Changes to Microsoft Free Licensing for Schools
  246. What to do in the event of a Cyber Attack
  247. Cyber Crime: AI Generated Phishing Attacks
  248. Handling Freedom of Information Requests the right way
  249. Cyber Attack: Exam Boards
  250. VICE SOCIETY - Ransomware attacks on schools
  251. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  252. Where's Harry the Hacker?
  253. Be Cyber Aware: USB Sticks
  254. Cyber Insurance in the Public Sector
  255. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  256. Cyber Attack: Leytonstone School
  257. The ICO Reprimands a school
  258. Be Cyber Aware: Firewalls
  259. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  260. Cyber Attack: Dorchester School
  261. Knowledge Bank Role Types: Admin, Staff and Trustee
  262. Types of Cyber Attacks: Password Attacks
  263. Be Cyber Aware: Why regular software updates are important
  264. Cyber Attack: Wiltshire School
  265. Keeping your IT systems safe and secure
  266. Types of Cyber Attacks: DDoS Attacks
  267. Types of Cyber Attacks: Phishing
  268. Types of Cyber Attacks: The Insider Threat
  269. Why your data is profitable to cyber criminals
  270. Using WhatsApp in Schools
  271. The Changes to Data Protection in the UK
  272. Knowledge Bank Updates
  273. Types of malware and how they are linked to data protection
  274. Striking Data Breach
  275. IPR Protection Email Scam
  276. Windows Server 2012 & 2012 R2 Retirement
  277. How to contact us for support, subject access requests, data breaches and FOI's
  278. YouTube breached child protection laws
  279. How a school fought back after a cyberattack
  280. Types of Cyber Attacks - Credential Stuffing
  281. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  282. Assigning courses to staff using to-dos
  283. How the Record of Processing Can Help You
  284. Information Security Basics: What are VPN's?
  285. What does a Data Protection Officer Do?
  286. Are you ready for a Data Breach?
  287. Carrying out Supplier Due Diligence
  288. How Long Should You Keep Personal Data For?
  289. The Education sector now at highest risk of cyber attacks
  290. How to Assess your Data Security
  291. Schools Blocked from Using Facial Recognition Systems
  292. The Children's Code
  293. B&H FoI: Racist/religious incidents/bullying
  294. Cyber Attacks
  295. Protocol for Setting Up and Delivery of Online Teaching and Learning
  296. Class Dojo International Data Sharing
  297. Model Publication Scheme: Amendments, Improvements and Updates
  298. Child friendly privacy notices
  299. Transparency
  300. Secure file transfer of files using Royal Mail
  301. Emergency contacts and consent
  302. Key elements of a successful DPIA
  303. FOI Publication Schemes
  304. SHARE: Avoid disinformation online
  305. Best Practice for Managing Photos and Video
  306. New Drip Feeds: Recognise and Respond to Subject Access Request
  307. When to contact the Data Protection Officer?
  308. National child measurement programme
  309. Compliance Manager released
  310. Headteacher fined for breach of data protection legislation
  311. Emails – good practice and minimising the risk of a data breach

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