Best Practice Update

Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

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 A man's hand, seen from the side, reaches forward with his index finger extended, seemingly to touch a floating, transparent button with the word "COMPLAINTS" on it. Above the button, in large white text, are the words "Data Rights" and "vs General." The background is a blurry, dark office setting with faint hexagonal shapes overlaid on it. In the bottom right corner is a logo for "Data Protection Officer."

Complaints vs. Data Rights: A Guide

With the recent Data Use and Access Act, organisations must now be more precise than ever about how they handle data rights concerns; the complaints process for data rights is clarified and formalised. This article discusses best practice around which complaints process to use when you receive a complaint.

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 A vibrant, graphic image with a deep blue background announces "POLICY UPDATES" in large, white lettering. Below this, smaller text reads: "Our latest document and policy updates are now available!"  To the right, a list under the heading "New documents:" highlights two items:  Data Rights Complaints Process  Subject Access Request Clarification Template  A prominent 3D icon in the center shows a large magnifying glass with an orange handle and a blue head, focusing on a white and blue shield. The shield has an orange checkmark in its center. The bottom right corner features a logo for "DATA PROTECTION EDUCATION".

September 2025 Policy and Document Updates

We've updated and added some new policies, including the Data Protection Policy, Model Redaction Guidelines, Data Rights Complaints Process, Freedom of Information Policy, SAR Procedure Template, SAR Response Template, Subject Access Request Clarification Template.  This article shows an amendments made to the documents.

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  1. Back to School Basics for Data Protection and Cyber Security Compliance
  2. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  3. Why Physical and Data Security Must Go Hand-In-Hand
  4. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  5. Safeguarding Smiles & Social Media!
  6. The Data Protection Lead/Champion Role
  7. Changes to the Academy Trust Handbook 2025
  8. Social Media Day 2025
  9. How Ofsted looks at AI during inspection and regulation
  10. New DfE AI Guidance
  11. Preschool Employment tribunal for the use of WhatsApp
  12. Data Breaches 2025 Report Highlights
  13. Not everyone needs access: The Key to Protecting Sensitive Data
  14. West Lothian Schools in Cyber Attack
  15. National Honesty Day: Transparency
  16. FOI Request - BBC News
  17. Social Media and Marketing Guidelines and Training
  18. New Governor Resources
  19. Does stress lead to more data breaches?
  20. World Backup Day
  21. Are teachers using AI? 83% say its a time-saver
  22. DfE Digital Standards - narrowing the digital divide
  23. Arbor AI - On By Default
  24. DfE Guidance: Choosing a new MIS
  25. Sharing photos on World Book Day: Privacy considerations
  26. HCRG Care Group data breach
  27. The Importance of AI literacy and training staff
  28. How to verify visitors the right way
  29. Short Guide to AI Video
  30. Safer Internet Day, Cyber Security & Data Protection
  31. The Cyber Resilience Championship
  32. The Multiple Dimensions of Supplier Due Diligence
  33. School shares sensitive pupil information as part of an FOI response
  34. AI (Artificial Intelligence) Best Practice Area & Policy
  35. Blacon High School Cyber Attack
  36. WhatsApp and FOI's: ICO Warnings
  37. New AI Guidance from the DfE
  38. What the proposed Government legislative proposal around cyber crime means
  39. ICO report on AI tools in recruitment
  40. DfE update to record keeping and management
  41. Update to data sharing for school immunisation programmes
  42. Early Years Settings and Cyber Security
  43. SLT Digital Lead Profile
  44. The role of governors in cyber security and data protection
  45. Navigating Privacy at the End of Term , Special Occasions and End of Year
  46. Contracts Register
  47. DfE Digital Standards Autumn Update
  48. The importance of knowing how to access your CCTV footage!
  49. Cyber Attack on a Special School
  50. Stealing children's data
  51. What is dark data? (and why does it matter?)
  52. Ofqual highlights the value of cyber security training in schools
  53. Searching for data when you receive a Subject Access Request
  54. Fylde Coast Academy Trust Cyber Attack This Week
  55. Calling all IT leads in schools and mult academy trusts!
  56. Ransomware cyber attack on a school in Bromley
  57. Join Our Social Media Family!
  58. School hit by Cyber Attack
  59. Cyber Security Best Practice Area
  60. DfE Digital Standards for Schools and Colleges Tracker
  61. New Policies, Documents, Letters and Posters page
  62. Schools and Trusts Best Practice Area
  63. The DPE Retention Schedule
  64. Making the Rounds Update (now includes reporting)
  65. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  66. ICO Reprimands a School
  67. Out of date technology
  68. Data Retention and the Pupil File
  69. Have you assigned your SLT Digital Lead yet?
  70. Getting Started with AI (Artificial Intelligence)
  71. Cyber attack on a school during half term
  72. Update to the DfE Digital Cyber Security Standards for Schools and Colleges (May 2024)
  73. The rise of cyber attacks in schools are causing pupils to miss classes
  74. ICO: Learning from the mistakes of others report
  75. Cyber attack on a Trust; the aftermath
  76. School Focus: The Vale Federation | Aylesbury
  77. DfE Dealing with Subject Access Requests (SARs) Guidance
  78. Update to the Guidance on Information Sharing from the DfE
  79. FOI Requests generated by Artificial Intelligence
  80. Social Media Best Practice Area
  81. Lettings Best Practice Area
  82. Appropriate filtering and monitoring definitions
  83. MFA Bombing - What is it?
  84. Protecting your Social Media Accounts
  85. Why we recommend using checklists
  86. Product Focus on Checklists : Initial Trust Plan
  87. Product Focus on Checklists : End of Term Checklist
  88. Product Focus on Checklists : Information and Cyber Security
  89. Product Focus on Checklists : Social Media
  90. Product Focus on Checklists : Lettings
  91. Product Focus on Checklists : Record of Processing
  92. Milk Island: The secret location that allows children to view restricted content on Google Maps
  93. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  94. Product Focus on Checklists : Data Retention and Destruction
  95. Product Focus on Checklists : Data Migration
  96. Product Focus on Checklists : Biometrics
  97. Product Focus on Checklists : Supplier Due Diligence
  98. Free Cyber help, advice and training with the Cyber Resilience Centres
  99. The Perils of Paper: The Printing Vulnerability
  100. Product Focus on Checklists : FOI
  101. Product Focus on Checklists : Governors and Data
  102. Product Focus on Checklists : DPIA
  103. Product Focus on Checklists : Site Moves
  104. Product Focus on Checklists : Data Breaches
  105. Product Focus on Checklists : Subject Access Requests
  106. Product Focus on Checklists : Bring your own device
  107. Product Focus on Checklists : Working out of school/offsite
  108. Cyber Attack on a School
  109. Product Focus on Checklists : Redaction
  110. Why Due Diligence is Important: Fake apps
  111. Product Focus on Checklists : CCTV
  112. Product Focus on Checklists : Clear desk
  113. Product Focus on Checklists : Commitment to compliance
  114. Product Focus on Checklists : Photos and video
  115. Product Focus on Checklists : Passwords
  116. Product Focus on Checklists : Information Classification
  117. Free cyber training for staff
  118. DfE Digital Standards Update
  119. The Mother of all Breaches
  120. International Data Transfers (part 1): Navigating Cross-Border Data Transfers: Understanding EU SCCs, UK Addendum, and UK IDTA
  121. ClassCharts Possible Data Breach
  122. Where is your data stored?
  123. IAPP looks at AI privacy risks
  124. If you suspect a financial scam .....
  125. School Focus: St Bernadette's Catholic Primary School | Brighton
  126. Guardians of Privacy: 16. Social Media Checklist
  127. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  128. Guardians of Privacy: 14. Social Media and Cyber Bullying
  129. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  130. Guardians of Privacy: 12. Social Media and Going Viral
  131. Guardians of Privacy: 11. Staff Social Media Accounts
  132. Guardians of Privacy: 10. Social Media and Cookies
  133. Guardians of Privacy: 9. Social Media and Morality
  134. New Resources for Schools from the ICO
  135. Guardians of Privacy: 8. Social Media Policies
  136. Guardians of Privacy: 7. Social Media Data Retention
  137. Guardians of Privacy: 6. Posting Safely
  138. Guardians of Privacy: 5. Social Media and Consent
  139. Guardians of Privacy: 4. Social Media Access Control
  140. Guardians of Privacy: 3. Social Media Channels
  141. Guardians of Privacy: 2. Law and Regulations
  142. Guardians of Privacy: 1. Social media, privacy and children
  143. The ICO reprimands a Multi Academy Trust
  144. KCSIE: Filtering, Monitoring and Privacy
  145. Guidance for the use of school email and applying email retention in schools
  146. Data Protection Tips for Early Years Settings
  147. Children's Privacy around the world is a puzzle
  148. Trust Initial Plan Checklist Update
  149. Records Management Best Practice Update
  150. Governors and Data Best Practice Area Update
  151. What do I need to redact?
  152. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  153. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  154. Lettings Best Practice and Guidance
  155. Considerations when migrating to a new MIS
  156. Public bodies and sensitive data
  157. Get a DPE Badge for your website!
  158. ICO: 10 Step guide to sharing information to safeguard children
  159. Help after a Cyber Attack/Incident
  160. Data Protection and Cyber Security (Inset Day) Training Ideas
  161. How KCSIE is linked to Cyber Strategy
  162. Handling Freedom of Information Requests the right way
  163. Where's Harry the Hacker?
  164. The ICO Reprimands a school
  165. Redaction Guidelines Updated
  166. Using WhatsApp in Schools
  167. How to contact us for support, subject access requests, data breaches and FOI's
  168. FOI: Reinforced Autoclaved Aerated Concrete
  169. FOI: Henry Jackson Society
  170. FOI: Vaccination Justifications
  171. How the Record of Processing Can Help You
  172. What does a Data Protection Officer Do?
  173. Carrying out Supplier Due Diligence
  174. How Long Should You Keep Personal Data For?
  175. B&H FoI: Racist/religious incidents/bullying
  176. Protocol for Setting Up and Delivery of Online Teaching and Learning
  177. Class Dojo International Data Sharing
  178. Model Publication Scheme: Amendments, Improvements and Updates
  179. Transparency
  180. Parents and students covertly recording conversations
  181. SAR? ER? FOI?
  182. Research projects and GDPR
  183. Secure file transfer of files using Royal Mail
  184. Emergency contacts and consent
  185. Key elements of a successful DPIA
  186. FOI Publication Schemes
  187. Best Practice for Managing Photos and Video
  188. New Drip Feeds: Recognise and Respond to Subject Access Request
  189. When to contact the Data Protection Officer?
  190. National child measurement programme
  191. Make sure DPE is your registered DPO with the ICO
  192. Headteacher fined for breach of data protection legislation
  193. Acceptable Use Policy

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