A lady with a head in her hands with computer screens around her.  A cyber incident response plan text.  communication planning. data protection education logo

📢 It's important to be prepared for when a cyber incident happens to you.  Part of that preparation should include having a Cyber Incident Response Plan, and part of that plan should include how to communicate, who does the communication and what they should say.
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📃 A digital technology contracts register is a lit of all the contracts in your organisation with external suppliers for the supply of digital technology products and services.
Meeting Digital Standards in schools and colleges. Children working in school in the background. Data Protection Education logo

🍂 The DfE have published several updates to the DfE Digital Standards, updating the Filtering and Monitoring Standards, the Digital Leadership & Governance Standards and the Broadband Internet Standards for Schools and Colleges. We give our view on what that means and more details about the updates.
Young girl bursting through paper pointing to text saying 'Stealing children's data'. Data Protection Education image

In a Malwarebytes blog, author Mark Beare explains how your child's data can be stolen, and even more so if you have given medical  or health data.

Ai generated image of dark data on a laptop with orange text on the screen saying Data breach detected.  Orange text on a blue background saying What is dark data and why does it matter?

🌑🗃️💻 Dark data is data that is unused but still might be stored somewhere in an organisation, usually kept in unstructured and unsecured repositories or storage.
Breaking news in blue text, cyber attack on south london school. AI generated image of school hall with lots of computers with padlocks on the screen

A high school in south London was closed for the first part of this term due to a ransomware attack.  Students were sent home advising parents that the school would be closed for three days while all staff devices were 'cleansed'.
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Another school has been hit by a cyber attack, this time in Canvey Island, Essex, who say the cyber attack happened during the summer holidays.
Knowledge Bank update in blue text. data protection education logo.  Orange and blue circles in the back ground.  A phone and laptop with the knowledge Bank best practice area.   Cyber security best practice in navy text on an orange circle

🛡️✅ Gone are the days when cyber security issues meant accidentally downloading a virus, it has grown to mean so much more, where data and identities are stolen, fraud is committed and businesses can be shut down from a cyber attack.  With that in mind we have created a cyber security best practice area to help guide and support your data protection compliance.
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We've put all the specific school and trust related data protection guides, documents and queries into one area to make it easier for you.

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We recognised that a number of our customers needed a generic retention schedule to help get them started with their records management.
Image generated by Microsoft copilot ai.  Facial recognition on a student in a classroom. ICO reprimand in computer text. Data Protection Education logo

The ICO have issued a reprimand to a school that did not follow due diligence when introducing facial recognition technology (FRT).

Microsoft Copilot AI generated image of computers on a world with hackers by the side

The recent news has been full of the global IT outage that affected many systems over the weekend, including airlines and patient access.  Although the incident was not caused by a cyber attack, it is important to note that it was a cyber incident which affects everyone.

A cyber incident is an event with threatens the confidentiality, integrity or availability of information systems, networks or the information they contain.

Review our previous article:

Cyber incidents can be intentional or accidental and can cause major disruptions.  The recently reported CrowdStrike incident caused significant global disruption.  While there are huge impacts to the affected systems, for which there are now fixes available, there will be an aftermath of 'unrest' where threat actors will use people's vulnerability and concern to send phishing emails.

The NCSC has already reported an increased in phishing activity as opportunistic and malicious actors seek to take advantage of the situation.  The emails could be aimed at organisations or individuals.

The NCSC has released this guidance:

Organisations should review NCSC guidance to make sure that multi-layer phishing mitigations are in place, while individuals should be alert to suspicious emails or messages on this topic and know what to look for.

Their full report can be read here: NCSC Major IT Outage

We've made a short micro learning video for you to share with staff about how they might be affected by cyber incidents like this one:



View our other free micro learning videos!

Article images created using Microsoft Copilot AI.
Micro Learning video created using Vyond AI.

What to do in the event of a Cyber Attack 

Incidents or attacks where any security breaches may have taken place, or other damage was caused, should be reported to an external body. 

The SLT digital lead will be responsible for assigning someone to report any suspicious cyber incidents or attacks. This person will need to report this to: 

  • Report Fraud on 0300 123 2040, or the Report Fraud website 
  • the DfE sector cyber team at This email address is being protected from spambots. You need JavaScript enabled to view it. 

You may also need to report to: 

You must act in accordance with: 

Police investigations may find out if any compromised data has been published or sold and identify the perpetrator. 

Preserving evidence is as important as recovering from the crime.

Forward suspicious emails to This email address is being protected from spambots. You need JavaScript enabled to view it.. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).

Little Guide to ACTION FRAUD

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Ageing and out of date technology is an every day challenge for most schools and small businesses, but is there a risk?
Why data retention matters in black text.  Blue blobby man. Data Protection Education logo.

We are asked a lot about retention schedules and keeping file when a pupil moves onto another school.  


This short video explains the basics behind data retention and the implications of keeping data for longer than required.



  Knowledge Bank
We have a retention schedule on our Knowledge Bank portal where you can check the retention period for all types of files in  your organisation.

Visit our Records Management Best Practice Library for more advice and policy templates.

Consider email data retention covered in this article:


Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you would like us to do a data retention workshop in your organisation.

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  40. Cyber Attack on a School
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  95. ICO Reprimand: company suffered a ransomware attack
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  147. How the Record of Processing Can Help You
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