Visual guide to different request types, including Subject Access Requests (SARs) under UK GDPR.

What type of request have you received? SAR? Educational Record? Or FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive. Whether it’s an email from a disgruntled parent or a letter from a solicitor, the clock starts ticking the moment it hits your inbox. But before you start pulling files, you must answer one critical question: What exactly are you looking at?

Read more …

Leavers' memorabilia display with custom hoodies, yearbooks, and other personalized keepsake items

Leavers' Memorabilia

We're already seeing the leavers' hoodies when we're visiting schools and our help desk has received tickets asking about year book administration, so here's some best practice about 'Leaver's Memorabilia'.

Read more …

Students and teachers sharing World Book Day photos, reminding schools about data protection best practices.

Sharing photos on World Book Day: Privacy considerations

📸✅ It's World Book Day on the 5th March when most schools will be celebrating reading and capturing photos of staff and students in their costumes.   Given this is one of many significant photographic events in the calendar, we thought it was a good opportunity to remind everyone of photo and video best practice so there are no data protection slip ups.

Read more …

Supplier due diligence process for secure third-party data processing, contracts, and risk management.

Supplier Due Diligence Step by Step: Are you sharing personal data with a third party organisation?

Sharing personal data with a third-party organisation?

Supplier due diligence is about the contracts between controllers and processors.  As a controller you determine the purpose and means of the processing (Article 4 (7)) and are responsible for ensuring processors  (i.e. suppliers and third-parties) have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk for any data processed. 

Read more …

Securing your school: A clear desk and screen policy image for data protection in classrooms.

Time to kick-start your Clear Desk and Screen policy?

One of the simplest ways to reduce the risk of a data breach on your organisation's premises is to establish a Clear Desk and Screen Policy. Beyond just tidy classrooms and offices, this initiative protects sensitive student data and staff privacy.

Read more …

Illustrates the danger of a data dump, highlighting risks of oversharing sensitive healthcare information

The Danger of the 'Data Dump': Why more information isn't always better!

A recent ICO reprimand for the Staines Health Group, shows the importance of how special category deserves specific protection. This article highlights the risks associated with 'data dumping' when organisations overshare sensitive information excessively - when the sharing of sensitive safeguarding becomes the safeguarding issue.

Read more …

Recording and Transcription Policy Template. Manage meeting recordings and transcriptions securely.

Introducing our new Recording and Transcription Policy

In a world of hybrid work and virtual meetings, the ability to record and transcribe discussions has become an essential tool for productivity.  However, with this convenience comes a responsibility to protect privacy, maintain security and consider your lawful basis for recording/transcribing.  To provide clear guidance we are introducing our new Recording and Transcription Policy Template.

Read more …

Parents and students secretly recording a staff conversation. Covert recording in schools.

Parents and students covertly recording conversations

We've had a few questions recently about parents and students recording conversations with members of staff, both covertly or overtly without seeking permission. This article only covers recordings made by external individuals, not organisations or individuals acting on behalf of an organisation.

Read more …

AI Due Diligence: DfE Standard announced. Generative AI safety standards in education.

New DfE AI Standards

The DfE previously issued training and guidance about the use of AI in Education - this has now changed to standards.  Standards define minimum requirements that must be met, whereas a guideline offers recommended best practice or advice. The standards outline the safety standards that generative AI products and systems should meet to be used in educational settings.

Read more …

Know your IT Support Provider graphic. IT Support Due Diligence Directory for schools and colleges.

Is your IT Support Provider Compliant?

Finding the right IT partner and support provider is a big decision.  Due diligence for IT Support isn't just about who can 'fix computers', it's about ensuring standards are followed and they work with you to meet your organisation's strategy. Data Protection Education has a DfE IT Support Tracker and Supplier Due Diligence Directory to provide support and guidance as well as tracking your progress.

Read more …

The Government Cyber Action Plan 2026 document. UK public sector cyber security strategy.

The Government Cyber Action Plan

The Government Cyber Action Plan, published in January 2026, sets out a radical shift in how the UK public sector manages cyber security and digital resilience. It moves away from fragmented, siloed defences toward a "Defend as One" model led by a new Government Cyber Unit within the Department for Science, Innovation and Technology (DSIT).

Read more …

Higham Lane School cyber attack in Nuneaton keeps 1500 students home. School's digital systems are down.

School Cyber Attack: Higham Lane School Hit by Major Cyber Attack: Campus Remains Closed

NUNEATON, January 7, 2026 — Higham Lane School in Nuneaton has been forced to remain closed this week following a "significant" cyber attack that has crippled its entire digital infrastructure. The incident, which was discovered over the weekend just as students were set to return from the Christmas break, has left approximately 1,500 pupils unable to attend classes.

Read more …

Image of two CCTV cameras and text: ' CCTV Policy Update'

CCTV Policy update: retention

We've updated the CCTV policy to consider the requirements of retention, especially over the summer holiday.

There may be situations where at the start of a summer holiday a subject access request comes in for CCTV footage - but there are no resources available in school to stop the footage from being deleted under the regular retention schedule. 

Therefore, where organisations are unable to access and retrieve this footage over the holidays, we recommend extending the re

Read more …

A playful image showing the Elf on the Shelf character sitting inside a brightly lit server rack, surrounded by cables and blinking lights. The Elf is holding a tablet with a glowing, futuristic screen displaying data and security icons. The text overlay reads: "Check your cyber security before the holidays!" The logo for "Data Protection Education" is visible in the top left corner.

Shareable Snippet: Be Cyber Ready

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

A festive image showing the Elf on the Shelf character excitedly bursting out of a large black bag labeled "CONFIDENTIAL WASTE" in a hallway decorated for Christmas. Papers and documents are flying out of the bag and scattered across the floor, symbolizing a data breach or improper disposal. The top left corner features the logo for "Data Protection Education," and the text overlay asks: "Who has access to your confidential waste?"

Shareable Snippet: Confidential waste

We're sharing some small snippets over Christmas to share with staff.  Please feel free to share the link to this short news article or follow us over on our social media channels where we share additional help and advice - we'd love to see you there!

Read more …

 A promotional image for new digital standards in education.  The top half shows four primary school-age children sitting at a desk, looking down and focusing on work. The child closest to the camera on the right is smiling.  The bottom half has an orange and blue graphic overlay that reads: "New standard announced! MEETING DIGITAL STANDARDS IN SCHOOLS AND COLLEGES." In the bottom left corner is a circle image showing students working on laptops. The text "IT Support" is written in a yellow box below the circle. In the bottom right corner is a logo for the "DATA PROTECTION EDUCATION" initiative.

IT Support Standards for Schools and Colleges Guidance (DfE Digital Standards)

The government has announced an additional Digital Standard to help with planning, commissioning and reviewing their IT support services.  The services can be internal, external or a hybrid.  Effective IT support is essential for maintaining technology, planning improvements and mitigating risks like outages and cyber incidents, and sits alongside the other 11 standards.

Read more …

A ghostly, luminous blue human-like figure made of particles reaches out from a laptop screen on a classroom desk. Digital document icons float around the figure, suggesting data transfer. In the foreground, a student and a teacher are seated at desks, looking towards the front of the classroom. The room has wooden desks and a bulletin board with children's drawings. The image has text overlays: "What is Shadow AI?", "ARE YOUR EMPLOYEES/STUDENTS USING AI WITHOUT APPROVAL?", and "what are the risks?". There are also two small logo-like elements in the bottom corners, one blue 'D' and another blue geometric shape.

Is your organisation at risk from Shadow AI?

Whether it's via a support ticket, online data protection compliance meeting or data walk around an organisation, we are having lots of conversations about the use of Shadow AI - the use of AI tools, applications or models by staff or students without the formal approval, oversight or governance of the organisation.

Read more …

  1. October 31. On the road to improving cyber resilience
  2. October 30. Cyber Support
  3. October 29. Admin Controls & Accounts
  4. October 28. Phishing: Don't Take the Bait!
  5. October 27. Passwords
  6. October 26. Physical Security of Digital Assets
  7. October 25. Server Security: Protecting Your Digital Core
  8. October 24. Backups: Your Recovery Safety Net
  9. October 23. Filtering and Monitoring
  10. October 22. Hardware: Printers
  11. October 21. Hardware: Asset Management
  12. October 20. Hardware: Safe disposal
  13. October 19. Anti-virus/anti-malware
  14. October 18. Regular Updates: Patching Against Threats
  15. October 17. Access Control: Managing User Privileges
  16. October 16. Access Control: Securing Your Digital Gateways (Wi-Fi & Networks)
  17. October 15. Access Control: Securing Your Home Office (Working From Home)
  18. October 14. Access Control : (Multi-factor authentication)
  19. We've teamed up on a podcast with the Small Business Cyber Security Guy
  20. October 13. Cyber Security Awareness
  21. October 12. Training: Empowering your human firewall
  22. October 11. Policies and Procedures: Cyber Blueprint
  23. October 10. Understanding Your Cyber Posture
  24. Time's Ticking: Windows 10 support ends in October 2025!
  25. October 9. A Guide for Education Providers
  26. October 8. How Can Your Organisation Prevent Ransomware Attacks?
  27. October 7: Under Attack: The Reality of Ransomware
  28. October 6: Cyber Action Plan and A Roadmap to Resilience
  29. October 5: Cyber Responsibilities - We're All in This Together
  30. October 4: When a Cyber Attack Hits
  31. October 3: Data Security, the Core of Protection
  32. October 2: Privacy Protection & Safeguarding Personal Data
  33. October 1: Welcome to Cyber Security Awareness Month!
  34. Nursery Cyber attack
  35. The NCSC Cyber Assessment Framework
  36. Fraud awareness from the DfE
  37. Complaints vs. Data Rights: A Guide
  38. The Classroom's Dark Side: Cyber crime from the Classroom
  39. Data Breach: School sends out names and contact details in a spreadsheet.
  40. September 2025 Policy and Document Updates
  41. KCSIE 2025: Data Protection, AI, and Cyber Security
  42. New e-learning for 2025
  43. The Online SCR Data Breach: What You Need to Know
  44. Back to School Basics for Data Protection and Cyber Security Compliance
  45. The Latest Cyber Threat: The "Murky Panda"
  46. Building a Secure School: Using the ICO Accountability Framework to Meet DfE Digital Standards
  47. Why Physical and Data Security Must Go Hand-In-Hand
  48. Digital Safeguarding: DfE announces statutory DfE Digital Standards
  49. The Data Protection Lead/Champion Role
  50. Changes to the Academy Trust Handbook 2025
  51. Compliance Reporting from the Knowledge Bank
  52. School closes for two days after cyber incident
  53. Social Media Day 2025
  54. How Ofsted looks at AI during inspection and regulation
  55. Podcast Episode 3: Records Management and Retention
  56. Podcast Episode 1 - data protection training for school staff
  57. Preschool Employment tribunal for the use of WhatsApp
  58. Social engineering + impersonation = Fraud ≡ cyber deception
  59. Data Breaches 2025 Report Highlights
  60. Not everyone needs access: The Key to Protecting Sensitive Data
  61. School cyber attack: Outwood Academy, Middlesbrough
  62. Alert: Schools receiving Microsoft File Sharing Phishing Emails
  63. School cyber attack: Framlingham College, Suffolk
  64. West Lothian Schools in Cyber Attack
  65. Getting caught in the Scattered Spider web
  66. A Wake-Up Call for Cyber Vigilance - Danger in the Threat Landscape for Everyone
  67. National Honesty Day: Transparency
  68. FOI Request - BBC News
  69. Social Media and Marketing Guidelines and Training
  70. New Governor Resources
  71. Does stress lead to more data breaches?
  72. Are teachers using AI? 83% say its a time-saver
  73. DfE Digital Standards - narrowing the digital divide
  74. Arbor AI - On By Default
  75. DfE Guidance: Choosing a new MIS
  76. HCRG Care Group data breach
  77. Apple removes its highest level data security tool from UK customers
  78. The Importance of AI literacy and training staff
  79. Short Guide to AI Video
  80. Safer Internet Day, Cyber Security & Data Protection
  81. The Cyber Resilience Championship
  82. The Multiple Dimensions of Supplier Due Diligence
  83. School shares sensitive pupil information as part of an FOI response
  84. AI (Artificial Intelligence) Best Practice Area & Policy
  85. Blacon High School Cyber Attack
  86. WhatsApp and FOI's: ICO Warnings
  87. New AI Guidance from the DfE
  88. The role of Passkeys in Cyber Resilience and Cyber Security
  89. What the proposed Government legislative proposal around cyber crime means
  90. ICO report on AI tools in recruitment
  91. DfE update to record keeping and management
  92. Update to data sharing for school immunisation programmes
  93. Early Years Settings and Cyber Security
  94. SLT Digital Lead Profile
  95. The role of governors in cyber security and data protection
  96. Navigating Privacy at the End of Term , Special Occasions and End of Year
  97. Effectively communicating during a cyber incident
  98. Contracts Register
  99. South East Technological University has experienced a cyber incident
  100. Safeguarding Identity in Microsoft 365: Protecting the UK Education Sector Against Cyber Threats
  101. DfE Digital Standards Autumn Update
  102. The importance of knowing how to access your CCTV footage!
  103. Cyber Attack on a Special School
  104. Stealing children's data
  105. What is dark data? (and why does it matter?)
  106. Ofqual highlights the value of cyber security training in schools
  107. Searching for data when you receive a Subject Access Request
  108. Fylde Coast Academy Trust Cyber Attack This Week
  109. Calling all IT leads in schools and mult academy trusts!
  110. Ransomware cyber attack on a school in Bromley
  111. Join Our Social Media Family!
  112. School hit by Cyber Attack
  113. Cyber Security Best Practice Area
  114. DfE Digital Standards for Schools and Colleges Tracker
  115. New Policies, Documents, Letters and Posters page
  116. Schools and Trusts Best Practice Area
  117. The DPE Retention Schedule
  118. Making the Rounds Update (now includes reporting)
  119. ESFA Cyber Essentials Requirement for Colleges from 2024/2025
  120. ICO Reprimands a School
  121. How does the recent global IT outage affect me?
  122. King's speech introduces new bills in relation to cyber security, smart data and digital information
  123. Out of date technology
  124. Data Retention and the Pupil File
  125. Have you assigned your SLT Digital Lead yet?
  126. What's a Cyber Incident and what should we do?
  127. Getting Started with AI (Artificial Intelligence)
  128. Cyber attack on a school during half term
  129. Free short cyber training for staff
  130. The rise of cyber attacks in schools are causing pupils to miss classes
  131. ICO: Learning from the mistakes of others report
  132. Children's mental health data leaked after a cyber attack
  133. Cyber attack on a Trust; the aftermath
  134. School Focus: The Vale Federation | Aylesbury
  135. DfE Dealing with Subject Access Requests (SARs) Guidance
  136. Update to the Guidance on Information Sharing from the DfE
  137. FOI Requests generated by Artificial Intelligence
  138. Social Media Best Practice Area
  139. Lettings Best Practice Area
  140. MFA Bombing - What is it?
  141. Protecting your Social Media Accounts
  142. Product Focus on Checklists : Initial Trust Plan
  143. Product Focus on Checklists : End of Term Checklist
  144. Product Focus on Checklists : Information and Cyber Security
  145. Product Focus on Checklists : Social Media
  146. Cyber Incident Review: The Benefits
  147. Product Focus on Checklists : Lettings
  148. Product Focus on Checklists : Record of Processing
  149. Milk Island: The secret location that allows children to view restricted content on Google Maps
  150. Why Data Should Stay Put: Benefits of Keeping Data in Its Original System
  151. Product Focus on Checklists : Data Retention and Destruction
  152. Product Focus on Checklists : Data Migration
  153. Product Focus on Checklists : Biometrics
  154. Product Focus on Checklists : Supplier Due Diligence
  155. Free Cyber help, advice and training with the Cyber Resilience Centres
  156. The Perils of Paper: The Printing Vulnerability
  157. Product Focus on Checklists : FOI
  158. Product Focus on Checklists : Governors and Data
  159. Product Focus on Checklists : DPIA
  160. Product Focus on Checklists : Site Moves
  161. Product Focus on Checklists : Data Breaches
  162. Product Focus on Checklists : Subject Access Requests
  163. Cyber attack on a University
  164. Product Focus on Checklists : Bring your own device
  165. Product Focus on Checklists : Working out of school/offsite
  166. Cyber Attack on a School
  167. Product Focus on Checklists : Redaction
  168. Major cyber-criminal gang Lockbit brought down by UK Law Enforcement
  169. Why Due Diligence is Important: Fake apps
  170. Product Focus on Checklists : CCTV
  171. Product Focus on Checklists : Clear desk
  172. Product Focus on Checklists : Commitment to compliance
  173. Product Focus on Checklists : Photos and video
  174. Product Focus on Checklists : Passwords
  175. Product Focus on Checklists : Information Classification
  176. Safer Internet Day 2024
  177. Kent Councils Data Breach
  178. Free cyber training for staff
  179. DfE Digital Standards Update
  180. The Mother of all Breaches
  181. ClassCharts Possible Data Breach
  182. Where is your data stored?
  183. IAPP looks at AI privacy risks
  184. If you suspect a financial scam .....
  185. Guardians of Privacy: 16. Social Media Checklist
  186. Guardians of Privacy: 15. Navigating Social Media in Educational Settings Summary
  187. Guardians of Privacy: 14. Social Media and Cyber Bullying
  188. Guardians of Privacy: 13. Social Media, Copyright and Intellectual Property
  189. Guardians of Privacy: 12. Social Media and Going Viral
  190. Guardians of Privacy: 11. Staff Social Media Accounts
  191. Guardians of Privacy: 10. Social Media and Cookies
  192. Guardians of Privacy: 9. Social Media and Morality
  193. New Resources for Schools from the ICO
  194. Guardians of Privacy: 8. Social Media Policies
  195. Guardians of Privacy: 7. Social Media Data Retention
  196. Guardians of Privacy: 6. Posting Safely
  197. Guardians of Privacy: 5. Social Media and Consent
  198. Guardians of Privacy: 4. Social Media Access Control
  199. Guardians of Privacy: 3. Social Media Channels
  200. Guardians of Privacy: 2. Law and Regulations
  201. Latest ICO Reprimand. Mr. S. Claus, Chief Executive Officer, North Pole Enterprises
  202. Phishing attacks targeting schools - alert from City of London Police
  203. The ICO reprimands a Multi Academy Trust
  204. Guidance for the use of school email and applying email retention in schools
  205. CISA and UK NCSC Announce Joint Guidelines for Secure AI System Development
  206. Data Protection Tips for Early Years Settings
  207. Children's Privacy around the world is a puzzle
  208. Trust Initial Plan Checklist Update
  209. Update on Advisory for Rhysida Ransomware
  210. Records Management Best Practice Update
  211. The Crime in a Cyber Attack and a Data Breach
  212. What do I need to redact?
  213. NCSC Annual Review is published for 2023
  214. Learning from Data Breaches
  215. Windows 11 security ineffective against attacks on old devices
  216. Trust Initial Plan for Data Protection Compliance (for Multi Academy Trusts)
  217. International Counter Ransomware Initiative 2023 Joint Statement
  218. Google for Education Resources: Helping IT Admins meet DfE digital and technology standards
  219. Top Ten Cyber Security Misconfigurations
  220. Lettings Best Practice and Guidance
  221. ICO Reprimand: company suffered a ransomware attack
  222. The UK Online Safety Bill becomes an Act (Law)
  223. Considerations when migrating to a new MIS
  224. The importance of software updates (PaperCut vulnerability and Rhysida ransomware)
  225. Public bodies and sensitive data
  226. Adding offline bulk training using the Certificates function
  227. Ransomware, extortion and the cyber crime ecosystem
  228. Get a DPE Badge for your website!
  229. ICO: 10 Step guide to sharing information to safeguard children
  230. Cyber Resource: The Cyber Resilience Centre Group
  231. Email and Security: ICO recent guidance
  232. Help after a Cyber Attack/Incident
  233. Social Media Policy
  234. Data Protection and Cyber Security (Inset Day) Training Ideas
  235. Changes to Microsoft Free Licensing for Schools
  236. What to do in the event of a Cyber Attack
  237. Cyber Crime: AI Generated Phishing Attacks
  238. Handling Freedom of Information Requests the right way
  239. Cyber Attack: Exam Boards
  240. VICE SOCIETY - Ransomware attacks on schools
  241. Using Tags if you are a group of organisations in the DPE Knowledge Bank
  242. Where's Harry the Hacker?
  243. Be Cyber Aware: USB Sticks
  244. Cyber Insurance in the Public Sector
  245. Types of Cyber Attacks: DDos Attack (Microsoft DDoS Attack in June)
  246. Cyber Attack: Leytonstone School
  247. The ICO Reprimands a school
  248. Be Cyber Aware: Firewalls
  249. Be Cyber Aware: Cyber attacks and transparency. A no blame culture
  250. Cyber Attack: Dorchester School
  251. Knowledge Bank Role Types: Admin, Staff and Trustee
  252. Types of Cyber Attacks: Password Attacks
  253. Be Cyber Aware: Why regular software updates are important
  254. Cyber Attack: Wiltshire School
  255. Keeping your IT systems safe and secure
  256. Types of Cyber Attacks: DDoS Attacks
  257. Types of Cyber Attacks: Phishing
  258. Types of Cyber Attacks: The Insider Threat
  259. Why your data is profitable to cyber criminals
  260. Using WhatsApp in Schools
  261. The Changes to Data Protection in the UK
  262. Knowledge Bank Updates
  263. Types of malware and how they are linked to data protection
  264. Striking Data Breach
  265. IPR Protection Email Scam
  266. Windows Server 2012 & 2012 R2 Retirement
  267. How to contact us for support, subject access requests, data breaches and FOI's
  268. YouTube breached child protection laws
  269. How a school fought back after a cyberattack
  270. Types of Cyber Attacks - Credential Stuffing
  271. January Cyber update - How Can Schools Help Prevent Cyber Attacks?
  272. Assigning courses to staff using to-dos
  273. How the Record of Processing Can Help You
  274. Information Security Basics: What are VPN's?
  275. What does a Data Protection Officer Do?
  276. Are you ready for a Data Breach?
  277. Carrying out Supplier Due Diligence
  278. How Long Should You Keep Personal Data For?
  279. The Education sector now at highest risk of cyber attacks
  280. How to Assess your Data Security
  281. Schools Blocked from Using Facial Recognition Systems
  282. The Children's Code
  283. B&H FoI: Racist/religious incidents/bullying
  284. Cyber Attacks
  285. Protocol for Setting Up and Delivery of Online Teaching and Learning
  286. Class Dojo International Data Sharing
  287. Model Publication Scheme: Amendments, Improvements and Updates
  288. Child friendly privacy notices
  289. Transparency
  290. Secure file transfer of files using Royal Mail
  291. Emergency contacts and consent
  292. Key elements of a successful DPIA
  293. FOI Publication Schemes
  294. SHARE: Avoid disinformation online
  295. Best Practice for Managing Photos and Video
  296. New Drip Feeds: Recognise and Respond to Subject Access Request
  297. When to contact the Data Protection Officer?
  298. National child measurement programme
  299. Compliance Manager released
  300. Headteacher fined for breach of data protection legislation
  301. Emails – good practice and minimising the risk of a data breach

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